Browser Test
Have you
installed VSee Messenger?
To see your provider online, you need to install VSee, a video application.
You'll need to install VSee before your session can begin. Installation is easy and takes about a minute.
Download and
install VSee Messenger
Your download should begin automatically.
If not, click here to try again
Video Test
You will need a webcam and a microphone or headset for your video conference.
You may be prompted with some security warnings. Please proceed if prompted.
Launching VSee...
If VSee is not launched, try launching again. Or download VSee to install.
Setup Instructions
2 Verify your video is working properly, then click OK
3 After Video Test is complete, you may close this page to proceed with your video consultation.
If you have any technical issues, please visit our FAQ page or contact support
Microphone Test
Speaker Test
Camera Test
Call Test
Select a microphone
then say something...
then say something...
Volume:
Permission denied for microphone access.
Microphone seems not working or you speak too quietly.
- Make sure that the microphone or headset is connected correctly.
- Make sure that the microphone is positioned correctly.
- Increase the volume of your microphone.
Check if microphone have permisison on this website
We need your permission to use your microphone
When prompted, click Allow.
When prompted, click Allow.
Great, we hear you.
Do you hear the sound playing?
Try all your sound-output devices.
Try all your sound-output devices.
If not, please
- Check your volume
- Try some headphones
- Change your audio device
- Try some headphones
- Change your audio device
Testing ...
Do you see yourself well?
Try all your camera.
Try all your camera.
Note: You may need to scroll down to see the video.
Local Video
Received Video
If not, please
| 1 | Clean your camera's lens & laser |
| 2 | Check if the phone case is covering the camera |
We need your permission to use your camera
When prompted, click Allow.
When prompted, click Allow.
Permission denied for camera access.
Check your camera settings
Check if camera have permission on this website
Your local video data will be routed back to you
Your local video data will be routed back to you
Your local video data will be routed back to you
Click Next to proceed
Network Condition
Great! You are ready for your video visit. Remember to use your invite link to start your video 5-10 mins before your visit.
Your internet condition is not ideal for a video visit. Perhaps check your signal reception or use a different wifi connection.
Delay:
Loss Rate:
Loss Rate:
